US orders: Orders ship within 2-3 business days, arriving in 7-10 business days. Most items ship UPS ground; a few items ship US Postal Service. The shipping cost is included in the item price for orders shipping to continental US street addresses (non-PO box). We are happy to ship to Hawaii and Alaska on request; please email email@example.com. chattra ships from California, USA.
International orders: Some chattra customers ordering from outside the US use an international shipping consolidating service such as www.myus.com ; sorry, but we are not responsible for forwarding, delivery, tracking or other services and updates once your order has reached your international shipping service.
Bombay Duck carries a chattra selection and ships to the UK and Europe; shop at https://www.bombayduck.com/accessories/chattra-yoga.html
chattra.com prices are in US dollars and include shipping to continental US street addresses; applicable sales tax is extra. Special offers cannot be applied to wholesale orders.
We want you to love your chattra! If you are unhappy with your purchase, you may return the item within 14 days for a full refund. Sale or discounted items are not returnable. Returned items must be clean, unwashed, unused, in original packaging, and include a completed chattra return form; the return goods address is included in the chattra return form. Customers are responsible for return/exchange shipping costs except in the case of chattra fulfillment errors. If you want to exchange a bolster or cushion cover for a different print/color, please contact firstname.lastname@example.org before returning your item. Download the chattra return form here
For assistance, contact email@example.com or call ann at 510 599 6941.
Practicing yoga is a personal journey: you must know your body and its limits and abilities for a safe and rewarding practice. If you have any doubt about your ability to practice, work with an experienced teacher and/or consult a health care professional for guidance. Neither chattra nor its partners and representatives accept any legal responsibility or liability for injury sustained while using chattra products or blog suggestions.
chattra products are for yoga and meditation practice. They are not toys. Please keep away from children & infants. Do not ingest cotton or buckwheat hull fill; seek immediate attention if ingested. Do not heat or place near heat or fire. Do not use for sleep. Keep tassels on chattra products away from children, babies, and pets as strings, beads and small parts are chocking hazards.